Accessibility

Ensuring our centres, facilities and systems are accessible to all is very important to DCLT.  We are always working to improve this, but please find our latest accessibility guidance below.

  • The site is accessible by ramps, slopes
  • The site is safe for mobility impaired walker
  • Seating available throughout the centre
  • The centre has standard and accessible WC
  • The centre has a hearing system in place
  • Parking at the centre is 3 stars
  • The site is accessible by ramps, slopes
  • The site is safe for mobility impaired walker
  • Seating available throughout the centre
  • The centre has standard and accessible WC & changing rooms
  • The centre has a hearing system in place
  • Parking at the centre is 3 stars
  • Seating is available throughout the centre
  • The centre has a hearing system in place
  • Parking at the centre is 3 stars
  • Changing places unit
  • Accessible change area including adjustable shower & shower seat
  • Lift from car park to centre
  • Pool chair hoist
  • Accessible steps into pool
  • Carpark with disabled parking bays
  • Seating is available throughout the centre
  • The site is accessible by ramps and slopes
  • Parking at the centre is 3 stars
  • The site is accessible by ramps, slopes
  • The site is safe for mobility impaired walker
  • Seating available throughout the centre
  • The centre has standard and accessible WC & changing rooms
  • Parking at the centre is 3 stars
  • Centre has lift to additional floors
  • The centre has hearing system in place
  • The site is accessible by ramps, slopes
  • Changing places unit
  • The site is safe for mobility impaired walker
  • Seating available throughout the centre
  • The centre has standard and accessible WC & changing rooms
  • Parking at the centre is 3 stars
  • The site is accessible by ramps, slopes
  • The site is safe for mobility impaired walker
  • Seating available throughout the centre
  • The centre has standard and accessible WC & changing rooms
  • Parking at the centre is 3 stars

 

Events & live concerts

Accessible seating is available within the balcony area and has easily accessed viewing platforms where wheelchair users and companions can enjoy excellent views of the stage. Limited numbers are available on a first-come, first-served basis.

The accessible seating area is positioned near exits and accessible toilets. The area is accessible from the same level from the main entrance via lifts form the lower ground floor.

Other seating is available in other areas of the venue for those who do not mind using steps.

Tickets can be purchased via phone booking only. Proof of eligibility will be requested when bookings are made for accessible seating and free companion tickets. For more information, please contact our Bookings team on 01302 370777

  • Seating is available throughout the centre
  • The centre has a hearing system in place
  • Changing places unit

If you find that the text size is too small, then you can easily make it larger, following a few simple steps.

The fastest option is to press CTRL + Plus or Minus (or Apple + Plus/Minus for Mac) on your keyboard. You can also adjust text size in the View menus of most browsers.

On mobiles, you can pinch to zoom, or customise your devices' accessibility settings to adjust text size, contrast and add audio prompts for key interface elements/navigation.  Exact instructions vary if you are on iPhone or Android devices, so please check with your device manufacturer for more accessibility settings.

Send us a message below, or get in touch with your local centre if you have any accessibility questions.

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DCLT allows carers to attend our centres free as a support for swimming, ice skating, the gym, and selected show tickets (at the promoter's discretion)
For the free carer ticket to be applied we request proof of eligibility, which can be a carer card or PIP letter to contact@dclt.co.uk with a contact number.
Once the account has been activated you need to ring each time on 01302 370 777 if you wish to book an activity.
Hatfield Outdoor Activity Centre Aquapark two people swimming

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